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Effect of Consumer Knowledge and Attitudes on Purchase Intention of Insurance : Focusing on the difference between the personality types of college student consumers
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보험에 대한 소비자지식 및 태도가 보험상품 구매의도에 미치는 영향 : 대학생소비자의 성격유형 차이를 중심으로

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Type
Academic journal
Author
Hyeyeon Kim (건국대학교) Siwuel Kim (건국대학교)
Journal
Korean Academic Society of Financial Planning Financial Planning Review Vol.9 No.4 KCI Accredited Journals
Published
2016.11
Pages
21 - 47 (27page)

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Effect of Consumer Knowledge and Attitudes on Purchase Intention of Insurance : Focusing on the difference between the personality types of college student consumers
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Abstract· Keywords

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This study is investigated how knowledge of and attitude towards insurance according to personality type affect the purchase intention of insurance, targeting college student consumers, who are often considered as prospected insurance buyers, due to their interest in finance-related companies and organizations.
The path analysis of the effect of consumer knowledge of and consumer attitude on insurance according to personality type of consumer on the purchase intention of insurance revealed that consumer knowledge on insurance does not have any significant impact on consumers’ attitudes or their purchase intention of insurance for either type, thinking and feeling. On the other hand, a positive consumer attitude on insurance appeared to have a significant influence.
It also showed that there is a significant difference between these two personality types when it comes to the influence of positive attitudes to insurance on purchase intention. Consumers of the thinking type are more likely to have an aggressive purchase attitude on insurance than those of the feeling type when positive attitudes are formed.
The results of this research will help consumers recognize and decide which insurance is suitable for them according to their personality and the level of consumer knowledge and consumer information, etc. Also, they will help firms to devise customized marketing strategies for the various types of insurance consumers. Furthermore, we tried to make the college student consumers feel the need for insurance by targeting them as research subjects, since they are about to enter into society, and suggest that education for consumers about insurance knowledge, insurance information, insurance choices and insurance utilization, differentiated by personality type, is essential.

Contents

Ⅰ. 서론
Ⅱ. 이론적 배경
Ⅲ. 연구문제 및 방법
Ⅳ. 연구결과
Ⅴ. 결론
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UCI(KEPA) : I410-ECN-0101-2017-327-001562997