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The Study for Effect of Flight Crew's Psychological Capital on Job Engagement and Organizational Citizenship Behavior
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항공사 승무원의 심리적자본이 직무열의와 조직시민행동에 미치는 영향 연구

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Type
Academic journal
Author
Journal
Tourism Management Research Organization 관광경영연구 관광경영연구 제21권 제1호
Published
2017.1
Pages
271 - 293 (23page)

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The Study for Effect of Flight Crew's Psychological Capital on Job Engagement and Organizational Citizenship Behavior
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This study was to identify the effect of Flight Crew's psychological capital on job engagement and organizational citizenship behavior by using structural equation modeling. Through convenience sampling method of non-probability sampling method, total 300 surveys were distributed to K and A airline flight women crew. After removing 11 surveys which had insufficient answers, frequency analysis, reliability analysis, correlation analysis, confirmatory factor analysis, structural equation model, and mediating analysis were used for real analysis. The results of this research is presented as follows: Firstly, among psychological capital variables, confidence and optimism, had significant influence on organizational citizenship behavior, but, hope and resiliency had not significant on organizational citizenship behavior. Secondly, among psychological capital variables, optimism and resiliency, had significant influence on job engagement, but, confidence and hope had not significant on job engagement. Thirdly, job engagement had significant influenced on organizational citizenship behavior. Finally, job engagement had mediating effect among psychological capital and organizational citizenship behavior.
#Flight Crew. Psychological Capital. Job Engagement. Organizational Citizenship Behavior.

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References (33)

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Avey, J. B. / 2006 / The Implications of positive psychological capital on employee absenteeism / Journal of Leadership and Organizational Studies 13 (2) : 42 ~ 60 google schola Avey, J. B. / 2008 / Can positive employees help positive organizational change? / Journal of Applied Behavioral Science 44 (1) : 48 ~ 70 google schola Bateman, T. S. / 1983 / Job Satisfaction and the Good Soldier: The Relationship Between Affect and Employee Citizenship / Academy of Management Journal 26 (4) : 7587 ~ 7595 google schola Brief, A. P. / 1986 / Prosocial organizational behavior / Academy of Management Review 11 : 710 ~ 725 google schola Hu, L. T. / 1999 / Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives / Structural equation modeling: A Multidis google schola

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