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Influence of Relationship Education Service Quality of Youth Sports on Satisfaction and Performance
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유소년스포츠 교육서비스품질과 만족 및 성과와의 관계

논문 기본 정보

Type
Academic journal
Author
kangminchul (용인대학교)
Journal
Korea Sport Society 한국스포츠학회 한국스포츠학회 제18권 제4호 KCI Accredited Journals
Published
2020.1
Pages
129 - 138 (10page)

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Influence of Relationship Education Service Quality of Youth Sports on Satisfaction and Performance
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Abstract· Keywords

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This study was conducted with the aim of identifying the relationship between satisfaction and performance of youth sports education service quality among sports education programs in a highly competitive situation and using them as basic data on the efficient operation of sports education programs. To achieve this goal, 400 parents who are attending 40 sports centers in Seoul were surveyed through the convenience sampling method, and 395(98.8%) of them were used for final analysis using SPSS 21.0 and AMOS 18.0. The results showed that: First, educational programs, leaders and price factors, excluding external service factors among educational service quality, were found to have a static impact on satisfaction. Second, among the quality of youth sports education service, prices, education programs, leaders and external services were all found to have a static impact on performance. Third, satisfaction has been shown to have a static impact on performance.
#유소년스포츠 #교육서비스품질 #만족 #성과

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강명구 / 2020 / 유소년스포츠클럽의 관계마케팅이 학부모 만족 및 관계성과에 미치는 영향 / 한국스포츠학회 18(2):385~394 dbpia 강필주 / 한선교, “유소년 생활체육 강화되는 선진국형 스포츠 모델 정착 필요해” / 조선일보 google schola 국민체력100 google schola 김계수 / 2010 / AMOS 18. 0 구조방정식 모형 분석 / 한나래아카데미 google schola 김은정 / 2014 / 자녀양육 실태 및 돌봄지원서비스 개선방안: 맞벌이 가구를 중심으로 google schola

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