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A Study in Structural Relations of Organizational Justice, Psychological Ownership, Knowledge Sharing and Organizational Commitment among Flight Attendants: The Moderating Effect of the Service Period
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항공사 객실승무원의 조직공정성 지각, 심리적 주인의식, 지식공유, 조직몰입의 구조적 관계 - 근무기간의 조절효과 -

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Type
Academic journal
Author
YOU JUNG HWA (장안대학교) Kim Hyounggon (세종대학교)
Journal
The Tourism Sciences Society Of Korea 관광학연구 관광학연구 제42권 제1호 KCI Excellent Accredited Journal
Published
2018.1
Pages
133 - 152 (20page)

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A Study in Structural Relations of Organizational Justice, Psychological Ownership, Knowledge Sharing and Organizational Commitment among Flight Attendants: The Moderating Effect of the Service Period
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Psychological ownership has been viewed as the critical element that ensures the competitive advantage of a corporation. This is since Psychological ownership enables members of organization to construct a mental state in which he/she equates the corporation he/she is working for with his/her own organization. This study investigates the mediating effects of psychological ownership on the interrelationship among organizational justice, knowledge sharing, and organizational commitment, and further examines how the length of work experience controls this interrelationship. A total of 390 valid questionnaires, out of the 400 questionnaires distributed, were used for analysis testing these hypothesized relationships. The results of study show first that procedural justice and interactional justice positively affect psychological ownership and this (PO) in turn positively influences the level of knowledge sharing and organizational commitment of the subjects. Secondly, it was revealed that psychological ownership completely mediates the interrelationships between procedural justice and knowledge sharing in subsequent organizational commitment. Third, it also became clear that the length of a subject’s work experience led to significantly moderating effects on relationships between distributional justice and psychological ownership, between procedural justice and psychological ownership and between psychological ownership and knowledge sharing. This study provides implications pertaining to the development of efficient human resource management strategies for flight attendants from both academic and practical perspectives.

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