메뉴 건너뛰기
Library Notice
Institutional Access
If you certify, you can access the articles for free.
Check out your institutions.
ex)Hankuk University, Nuri Motors
Log in Register Help KOR
Subject

The Effect of Korean Cosmetics Purchasing Motivation and Stores Service Quality on the Satisfaction of Chinese Tourists
Recommendations
Search

중국관광객의 한국화장품 구매동기와 매장 서비스 품질이 만족에 미치는 영향

논문 기본 정보

Type
Academic journal
Author
Zhang Chun-Yang (배재대학교) Myoung-Jae Lim (한서대학교) SEOKCHOOL KIM (배재대학교)
Journal
한국상품학회 상품학연구 상품학연구 제38권 제3호 KCI Accredited Journals
Published
2020.1
Pages
109 - 115 (7page)

Usage

cover
The Effect of Korean Cosmetics Purchasing Motivation and Stores Service Quality on the Satisfaction of Chinese Tourists
Ask AI
Recommendations
Search

Research history (2)

  • Are you curious about the follow-up research of this article?
  • You can check more advanced research results through related academic papers or academic presentations.
  • Check the research history of this article

Abstract· Keywords

Report Errors
The Korean tourism industry is growing consistently and playing significant role in national economy. Chinese market demand and their expenditure changes at an ever-increasing rate. In addition, the interest toward Korean culture and various products brings the positive impact to consuming Korean products. Therefore, this study particularly attempts to identify the motivation and the level of satisfaction of Chinese tourists purchasing Korean cosmetics. As a major research finding, five factors including recommendation, beauty, trend, brand-new product, reliability were derived from the motivational factor analysis. It is verified that beauty, brand-new product, recommendation and reliability turned out to be significant factors affecting Chinese tourists’ satisfaction. Furthermore, reliability, empathy and responsiveness are most likely to affect their level of satisfaction when the relationship between service factors and satisfaction were investigated. This research can contribute not only to increasing the Chinese tourist demand for shopping tourism but also to the academics by providing meaningful marketing implications. Further fine-tuned research need to be carried out in order to overcome the limitation of this study.

Contents

No content found

References (43)

Add References

Recommendations

It is an article recommended by DBpia according to the article similarity. Check out the related articles!

Related Authors

Recently viewed articles

Comments(0)

0

Write first comments.