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논문 기본 정보

자료유형
학술저널
저자정보
이병찬 (사천농업대학교) 임용석 (충북대학교)
저널정보
한국해양비즈니스학회 해양비즈니스 해양비즈니스 제50호
발행연도
2021.12
수록면
117 - 135 (19page)

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초록· 키워드

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The purpose of this analysis was to investigate the relationship among Social media marketing, SNS satisfaction and purchase intention of commercial water leisure activities. To verify the hypothesis, a total of 325 questionnaires were collected from Seoul metropolitan area via online. As analysis methods, frequency analysis, exploratory factor analysis, reliability analysis, correlation analysis and multiple regression analysis were performed with SPSS 24.0 ver. WIN. The results are as follows. First, Among the SNS marketing of commercial water leisure activities operators, information reliability is confirmed to affect SNS satisfaction, so it is important to give trust to users through accurate and rapid updates, and better communication between users through SNS. Public relations will stimulate and entertain users, and as it has been confirmed that playfulness affects SNS satisfaction among commercial water leisure activities operators, steady and continuous attempts are needed to satisfy various fun factors of various users. Second, it is necessary to provide accurate and sufficient information in real time if information reliability is confirmed to affect purchase intention and satisfaction is higher than online information, and interaction among commercial leisure sports operatos' SNS marketing is essential for quick use. In addition, it was confirmed that the provision of events during SNS marketing of commercial water leisure activities operators affected purchase intention, and various events were identified as important factors for competitive advantage, and playfulness among commercial water leisure activities operators needs to be provided.

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