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Development of a Scale to Measure Consumer's Anxiety and Competency on Risks from Chemical Household Products
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생활화학가정용품에 대한 소비자불안과 소비자역량 척도개발

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Type
Academic journal
Author
Journal
위기관리 이론과 실천 Crisisonomy Crisisonomy 제12권 제2호 KCI Accredited Journals
Published
2016.1
Pages
109 - 128 (20page)

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Development of a Scale to Measure Consumer's Anxiety and Competency on Risks from Chemical Household Products
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Research history (3)

2017

An Analysis on the Structural Model for Consumer Trust-Anxiety-Competency by Source of Information - Focused on Chemical Household Products -
김길홍 ,  Yoo Hyun Jung ,  Eugene Song Crisisonomy 2017.01 Academic journal

2016

Development of a Scale to Measure Consumer’s Anxiety and Competency on Risks from Chemical Household Products
김길홍 ,  Yoo Hyun Jung Crisisonomy 2016.01 Academic journal

2014

A Study on Consumer Trust-Anxiety-Competency Model of Chemical Household Products Risk
김길홍 소비자학과 2014.01 Thesis
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Abstract· Keywords

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This study examines the consumer’s anxiety and competency on risks from chemical household products. The survey was carried out by Macromill Embrain from October 4th to 8th over, 2013. The results of data analyses are as follows. First, there is a significant gap, both in the past and at present, between subjective and objective knowledge on chemical household products among consumers. Second, 40.8% of the respondents answered that chemical household products were “not safe”. Third, the most frequent responses regarding attitude toward the hazardous property of chemical household products were “I feel dread” and “It is unknown”. Fourth, a majority of respondents regarded the consumer’s function in handling chemical household products as positive.
#소비자지식 #소비자태도 #소비자기능 #소비자역량 #소비자불안 #consumer knowledge #consumer attitude #consumer function #consumer competency #consumer anxiety

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References (37)

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Alba, J. W. / 1987 / Dimensions of Consumer Expertise / Journal of Consumer Research 13(4):411~454 google schola Bruck, M. / 1985 / The Effect of Product Class Knowledge on Information Search Behavior / Journal of Consumer Research 12(1):1~16 google schola Cho, Ho Hyeon / 2007 / A Consumer Trust-Distrust Model in Online Environment / Internet Business Research 3(1):47~76 google schola 최예용 / 2012 / 가습기살균제 피해사건과 교훈 / 한국환경보건학회지 38(02):166~174 dbpia Flynn, L. R. / 1999 / A Short, Reliable Measure of Subjective Knowledge / Journal of Business Research 46:57~66 google schola

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